We provide members with an Enterprise SLA for an additional $36,000 per year.
Here's what it includes:
- Customer Success Manager: A dedicated account manager with weekly meetings.
- API Access: Access to the Hatch Apps API to build custom integrations or workflows.
- Single Tenant Environment: If needed, a custom deployment of the Hatch Apps platform instance to be a single tenant environment or deployed on premise.
- 24 / 7 Support: In app and email support with a 1 hour response time.
- Forum: Access to the in app forum to discuss with other members.
- Docs: Access to these product docs.