Enterprise SLA

We provide members with an Enterprise SLA for an additional $36,000 per year.

Here's what it includes:

Customer Success Manager: A dedicated account manager with weekly meetings.
API Access: Access to the Hatch Apps API to build custom integrations or workflows.
Single Tenant Environment: If needed, a custom deployment of the Hatch Apps platform instance to be a single tenant environment or deployed on premise.
24 / 7 Support: In app and email support with a 1 hour response time.
Forum: Access to the in app forum to discuss with other members.
Docs: Access to these product docs.

Last updated 2 years ago

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We provide members with an Enterprise SLA for an additional $36,000 per year.

Here's what it includes:

Customer Success Manager: A dedicated account manager with weekly meetings.
API Access: Access to the Hatch Apps API to build custom integrations or workflows.
Single Tenant Environment: If needed, a custom deployment of the Hatch Apps platform instance to be a single tenant environment or deployed on premise.
24 / 7 Support: In app and email support with a 1 hour response time.
Forum: Access to the in app forum to discuss with other members.
Docs: Access to these product docs.

Last updated 2 years ago

Was this helpful?