Enterprise SLA

We provide members with an Enterprise SLA for an additional $36,000 per year.
Here's what it includes:
  • Customer Success Manager: A dedicated account manager with weekly meetings.
  • API Access: Access to the Hatch Apps API to build custom integrations or workflows.
  • Single Tenant Environment: If needed, a custom deployment of the Hatch Apps platform instance to be a single tenant environment or deployed on premise.
  • 24 / 7 Support: In app and email support with a 1 hour response time.
  • Forum: Access to the in app forum to discuss with other members.
  • Docs: Access to these product docs.